Group List for Task Table Shows No Items

[ColK]

I seem to be having the same issue as this post, where no records show up on the app when the data item is set to the [task] table and grouped by anything: https://community.servicenow.com/community?id=community_question&sys_id=6eda4b8adb49241011762183ca9619cd&view_source=searchResult

Has anyone else faced this issue, and were you able to resolve it?

Extra notes:

-Confirmed a List Form applet with a [task] table data item and no "grouped by" setting does work

-Confirmed a Group List applet with a [incident] table data item and grouped by priority/assignment group does work

-User has proper access to task table and can see the table on web, and records when looking at a List Form applet

[PaulSylo]

Can you check this once, is this similar case for you,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0951923

Regards,

Paul

[ColK]

I changed the configuration to use the itemView, and used the json in this knowledge article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822766

But I still get the "No items at this time" error.

[MOHAMMED SHAMNA]

Hi,

Have you found a solution for this ?

[ColK]

Hi,

Yes, in my case the solution was to not be a dummy. There was an error with one of the functions I placed on the applet, and the function was on the body of the applet so it was not loading properly.