Translation on mobile not working

caffry
Kilo Guru

I want the below two names to be translated into French

 

Title field which as "Task" and the Screens field which as the "Reception" 

 

caffry_1-1670252323214.png

 

I created an entry in sys_translated table

 

for "Title" i mentioned the following field values

Table:-sys_sg_icon_section

element:-title

language:-fr

value:-Tasks

Label Translate:-Tâches

 

Still the title is not translated

Am i Missing something?

 

Note:- Its a custom application , i tried creating the Translation record in global as well as custom application but still it didnt work

 

 

7 REPLIES 7

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@caffry,

So, the first thing is to understand which of the 5 translation tables you need to use and when. Check out this blog post as that will guide you as to whether you are populating the right table for that label,

 

Then when it comes to Mobile app specific translations, you'll need to understand their hierarchy within the app itself, so you'll need to review this article on Docs,

 

For those whole follow me - my team is currently prototyping an LF artifact for mobile apps. 
When we're happy with it's stability we will publish it on our blog here as usual 

 
Finally, when it comes to translations for the mobile apps, you'll see in the Docs article that we actually pull some strings from the Mobile's OS it self for optimization reasons, so you will also need to ensure that the device's language is changed as well to get the full experience,

Many thanks,
kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

Any updates on the LF artifact for mobile apps? Couldn't find it in the current artifacts nor any mention about it on your blog.

 

Thanks!

Hi @Philippe Luickx,

All I can say at the moment, is "soon" 🙂

Many thanks,
Kind regards 

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

Sebas Di Loreto
Kilo Sage
Kilo Sage

You are doing it on the wrong table for what you are trying to achieve.

You should right click on top of the TITLE field and select "configure dictionary".

Then scroll down to the LABELS related list (sys_documentation table) and enter the translation there.

The screen below shows I have 13 translations for the category field on the incident table.

 

SebastianDL_0-1670332823692.png

 


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