Enable Service Portal in MS teams

[jigyasa23]

Need to use embedded service portal in microsoft teams, for that as per the instructions given in the servicenow documentation we require the manifest application. 

I am unable to find the "Manifest Application" , is it a part of the plugin : IT Service Management integration with Microsoft Teams. 

Do let me know how to get this application in my instance in order to openservice portal in MS teams.

[Allen Andreas]

Hi,

You'd want to start at this step and then proceed from there: https://docs.servicenow.com/bundle/paris-it-service-management/page/product/sn-teams/task/install-sn...

My reply above is solely about how to get the manifest file as per your question.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Community Alums]

Hi @jigyasa23 ,

Here are the links to implement:

https://www.youtube.com/watch?v=ZQw-s-SMXEQ

https://www.youtube.com/watch?v=nYtVvBNVCzQ

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @jigyasa23 ,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both.

Thanks,
Sandeep

[jigyasa23 · Accepted solution]

https://community.servicenow.com/community?id=community_article&sys_id=fafac779dbc4345014d6fb243996199a

If anyone looking for the exact steps to achieve this, follow the steps mentioned in this link. Thanks!