How a record is created in notify_number table?

Erica
Tera Guru

I found a record in notify_number table with "number owner" field the value "Microsoft Teams", but I don't get it when it was created. 

Anyone could help me to understand this? 

1 ACCEPTED SOLUTION

Erica
Tera Guru

Hey all.

I already know what's happened. 

plugin: Notify Connector for Microsoft Teams was updated on Feb 4th. 


Notify Connector for Microsoft Teams release notes: https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/it-service-management/store-rn-itsm-notify-connector-ms-teams.html|


I tested in another instance (with Notify Connector for Microsoft Teams plugin in version 2.2.5) and there isn't any record in the table (notify_number) with number owner (field) value "Microsoft teams".

 

I think that record was appear created by me because I was the first user to "trigger" (when I start a conference call from SN to MS Teams. For this I used the UI action: "start conference call"). 

Thank you all for yours quick reply.

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5 REPLIES 5

Erica
Tera Guru

Hey all.

I already know what's happened. 

plugin: Notify Connector for Microsoft Teams was updated on Feb 4th. 


Notify Connector for Microsoft Teams release notes: https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/it-service-management/store-rn-itsm-notify-connector-ms-teams.html|


I tested in another instance (with Notify Connector for Microsoft Teams plugin in version 2.2.5) and there isn't any record in the table (notify_number) with number owner (field) value "Microsoft teams".

 

I think that record was appear created by me because I was the first user to "trigger" (when I start a conference call from SN to MS Teams. For this I used the UI action: "start conference call"). 

Thank you all for yours quick reply.