Hi All,
We have implemented ServiceNow for Microsoft Teams (Pre-Published App) for agent experience, basically the Chat and conference call feature present in SOW. We have only a single teams tenant which is currently connected to our dev instance, and we now want to move to ServiceNow test instance.
Could someone explain the process to move the connection from dev to another instance? as far I understand we can only connect one instance to one tenant at a time.
Do we have to follow the steps mentioned here Change tenant to configure pre-published apps , like uninstall the azure apps from dev and then install it on test? then do all the configuration again on azure side and ServiceNow test instance?
Any help or guidance is appreciated. Looking forward to the response.
Kind regards,
Gaurav
