Posting ticket details to ms teams channel

LePhucTanT
Giga Expert

With the removal of webhook from MS teams, I am trying to understand how workflow can function as the same way as webhook did. 

I have tried to set up using : Post to a channel when a webhook request is received.
but unsure if my rest message for outbound messages is set up correctly. 
OR if there is another way to action this ?

thank you

Regards

Le Tran

3 REPLIES 3

Tara Taylor
Tera Contributor

I am coming across the same issue, has anyone found a resolution?

Shashank_Jain
Kilo Sage

@LePhucTanT , @Tara Taylor  Why webhooks are removed from MS teams?

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Bhuvan
Kilo Patron

@LePhucTanT 

 

You can use Microsoft Teams Graph Spoke to send incident details to Teams Channel,

 

https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhu...

 

If this helped to answer your query, please mark it as helpful & accept the solution. 

 

Thanks,

Bhuvan