Hi, I have configured Servicenow for Microsoft Teams and installed all necessary plugins. I am receiving an actionable notification for approval of RITM but once I approve/reject it from MS teams, I am seeing the message as below but in the backend t...
We currently have the ServiceNow for Teams app setup, and app loads "The Hub" inside MS teams. We however cannot chat to the Virtual Agent, when you try an initiate a chat with "Hi" nothing happens. After some investigation I can see the Interaction...
Hi Team, For the ServiceNow Microsoft Teams integration, we want to start with actionable notifications and later introduce other options such as Employee Center etc. For actionable notifications, will it be enough if we install Teams under 'Messagin...
Hello,As the title says, "I want to skip notifications to Teams' personal chat."I know that ServiceNow sends comments to the channel. Can I expect to be able to notify chats using the virtual agent integration hub?If you have any other good methods o...
Need to use embedded service portal in microsoft teams, for that as per the instructions given in the servicenow documentation we require the manifest application. I am unable to find the "Manifest Application" , is it a part of the plugin : IT Serv...
Hi there, I have a customer that is pretty eager to use Microsoft Teams but their security team is concerned if the integration can expose them in any way. They are wanting a design. Does anyone have the basic design we can leverage from?
I found a record in notify_number table with "number owner" field the value "Microsoft Teams", but I don't get it when it was created. Anyone could help me to understand this?
