Sending notification from ServiceNow to Microsoft Teams channel.

[jayesh14]

Hello all,

We need to send the notification from ServiceNow to Microsoft Teams channel.

Our organization has a few channels that we need notifications sent to- for example: If incident is assigned to specific group we need to send notification for MS channel created for the same group.

Note : We are not going to use Incoming Webhook.
Could you please suggest the alternate solution for how to send the notification from ServiceNow to Microsoft Teams channel.
Thank you!

[jayesh14]

We need to send the notification from ServiceNow to Microsoft Teams channel.

Our organization has a few channels that we need notifications sent to- for example: If incident is assigned to specific group we need to send notification for MS channel created for the same group.

Note : We are not going to use Incoming Webhook.
Could you please suggest the alternate solution for how to send the notification from ServiceNow to Microsoft Teams channel.
Thank you!

[Robert Polickos]

I am looking to do the same thing so I am eagerly awaiting any suggestions.

[Robert Polickos]

We are looking to use a reference to the 

MSTeamsNotificationBuilderUtil Script Include in a Flow Action to be included in a Flow where we need to add the MS Teams Notifications.

[M Shivani]

@Robert Polickos, check out this article on how to send notifications from ServiceNow to a Microsoft Teams channel:  Notify group in Microsoft teams channel