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ServiceNow & MS Teams Integration - Issue

Sairam3697
Tera Contributor

an hour ago

Hi Everyone , 

 

When I click on 'Collaborate' and then on 'Import Microsoft teams Chat' , I have 2 options to manually import the chat.

1. Related to this record

2. List all conversations

 

I have to make the field default to 'related to this record' and make it read-only so that users wont be able to click on 'list all conversations'. 

Sairam3697_0-1765188099791.png

 

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