Servicenow and Teams Integration

Raghav Manchand
Tera Contributor

‎08-28-2022 11:30 PM

Hi Team,

I wanted integration between SNOW and Teams channel but I don't want to use Teams Plugin for SNOW but can use Webhook in team. Will creating a REST API in SNOW and adding endpoint as webhook link for the channel can be good idea or should I go for something else?

Please let me know as soon as possible.

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Raghav Manchand
Tera Contributor

‎08-30-2022 04:55 AM

Hi Team,

Thanks for the reply.

But I Don't want to use any outside agent or any kind of Plugin for my servicenow instance.

So that's why I'm asking is it possible to create REST message with Webhook Link as the endpoint which sends Incidents alerts to a Particular Teams Channel.

If you have anything Please let me know on this. Any roadmap will be helpful.

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