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Virtual agent and Teams Integration/ Embed a custom portal, getting an error

VarshaSambha
Tera Contributor

Hello Everyone,

 

I am trying to add tab for custom 'csm' portal and virtual agent chat(chat is interactive). into the teams throught manifest file, for that i have configured below properties,

here is the link that I followed,

 

https://www.servicenow.com/docs/bundle/washingtondc-employee-service-management/page/product/sn-team...

 

sn_now_teams.portal.suffix  ----  frame-ancestors 'self' https://teams.microsoft.com *.office.com *.office365.com 

glide.set_x_frame_options ----- false

sn_now_azure.teams_installed_app_id  ---- added from the teams portal 

sn_va_teams.copilot_portal ---- csm

configured  Configure HTTP response headers     value : Frame-ancestors 'self' https://teams.microsoft.com *.office.com *.office365.com *.microsoft365.com *.cloud.microsoft

 

I am getting different errors, 

when I open teams in web it is giving an error like 

VarshaSambha_0-1764858874886.png

and i see different thing in the teams app,

firstly it was just loading, after changing properties, got an error like -------------

page not found

frame-ancestors%20'self'%20https:/teams.microsoft.com%20*.office.com%20*.office365.com

 

VarshaSambha_1-1764858977633.png

 

Please let me know if something is going wrong or if anything is missing.

 

Thank you.

 

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