A field is missing for some users for a particular view
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2025 04:32 AM
HI Team,
in 'my indicator task' (sn_grc_indicator) table, when we select the view as 'Indicator Task View' (custom view), some users unable to see the field 'indicator.Control/Risk.Entity'. However some users can view this field in the list. i couldnt find any ACLs restricting Read access to indicator or control/Risk for those users. i want that field to be available to those users as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2025 05:20 AM
Hi @Ravivarman Saee,
Check if there is any ACL which is blocking to read that field for the other users. You need to look for the ACLs on the table from where you are dot walking these fields. Other users should have read permissions to see these fields.
Please mark this as correct/helpful if it resolved your query.
Mohit Kaushik
ServiceNow MVP (2023-2025)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2025 05:23 AM
hi Mohit ,
as i already mentioned, i didnt find any ACLs that restrict these usrers with read access to those tables where it dot walks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2025 05:29 AM
Oops my bad. I missed that.
Mohit Kaushik
ServiceNow MVP (2023-2025)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2025 06:19 AM
@Ravivarman Saee
are they able to see the columns in the list view but not able to see any data in those columns? Please confirm. Or they are not able to see the column itself?
Mohit Kaushik
ServiceNow MVP (2023-2025)