Add multi level approvals for risk register form

[srikanth kommul]

Hi All,

I have a requirement that ..In the risk register form ,there are three groups for approval and depending upon the calculated score ,the form have to go for approval   

Ex: If the calculated score is 'Low' only one group have to approve, and if calculated score is 'High' then 2 groups have to approve.

And this process want to be in a risk register form.

How can i achieve this?

Plz share your ideas on this.

Thank You,

Srikanth

[Naveen Kumar4]

Can you please check this 

https://docs.servicenow.com/en-US/bundle/utah-governance-risk-compliance/page/product/grc-common/con...

[srikanth kommul]

Hi Naveen, 

yes i went through that approval configuration and installed plugin ,created a new approval configuration for risk(sn_risk_risk) table,added approver levels and rules. But when the approval process start and how it will start.Do we need to create UI action and add any script to that?

[Naveen Kumar4]

Yes Srikanth,

The next step in the adoption is to customise functionality on your table, and workflow, to support this table. We have consumed this feature for the risk assessment table and a couple of other tables in BCM. 

Please check the code to understand more. Let me know if you need any help.

Thanks,

Naveen

[srikanth kommul]

Hi Naveen,

I tried to configure but not working. Can you plz explain the process how to customize functionality on my table and workflow.

This multi level approval will work for Risk register(sn_risk_risk) form right?

Thank you