Does ServiceNow BasicAuth(Username and password) is deprecated in Brazil release

ThirupathiP
Tera Contributor

3 weeks ago

does ServiceNow discontinued(deprecated) username and password-based authentication in Brazil release, is it only support the OAuth authentication? In SolarWinds we used to Authenticate both username, password based and OAuth authentication in ServiceNow integration in SolarWinds till Australia release. Need this info for Brazil release to do ServiceNow integration authentication support in SolarWinds

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boteeuwen
Kilo Sage

3 weeks ago

Basic Authentication is still available in the Brazil release, so existing SolarWinds integrations using a username and password do not automatically stop working. ServiceNow does consider Basic Auth a legacy authentication method though, and the newer restrictions can block API access when enforcement is enabled.
For integrations that still need Basic Auth, the ServiceNow service account can be given the snc_basic_auth_api_access role as an exception. So for SolarWinds, it makes sense to keep Basic Auth available for existing configurations, while using OAuth 2.0 as the preferred option for new integrations. That also gives customers some time to migrate without breaking their current setup.
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yashkamde
Giga Sage

3 weeks ago

Hello @ThirupathiP ,

 

No. As far as I can find, ServiceNow has not discontinued Basic authentication in the Brazil release. It is being restricted, not removed, and OAuth is not the only supported method.

 

Refer this :

Understanding ServiceNow’s New Basic Authentication Restrictions – Complete Admin Guide 

 

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Aditya_hublikar
Giga Sage

3 weeks ago

Hello @ThirupathiP ,

 

here is brazil release deprecation notes :

https://www.servicenow.com/docs/r/release-notes/rn-summary-deprecated-info.html

 

I reviewed the deprecation notes, but I could not find any specific mention of Basic Authentication being deprecated in the Brazil release.

 

If this helps you then mark it as helpful and accept as solution.

regards,

Aditya

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