Email Script (To print dynamic days through Email notification)

[Naman Jain2412]

Hi, 
I have created a below script however when I am triggering notification it is showing days like that in format 14141415. Could you please let me know what is the specific issue because of which it is showing like this. 

Name of the email script :- sn_dynamic_values_renewal_date

Below is the attached code for reference: -

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,

        /* Optional EmailOutbound */

        email, /* Optional GlideRecord */ email_action,

        /* Optional GlideRecord */

        event) {

        var user;

        var gr = new GlideRecord('sn_compliance_policy');

        gr.addQuery("state", "draft");

        gr.query();

        while (gr.next()) {

            var u = new GlideDateTime(gr.u_next_renewal_date);

            var c = new GlideDateTime().getDate();

            var d = gs.dateDiff(c, u, true);

            var days = d / (60 * 60 * 24);

            // var days = parseInt(d,10)/(60*60*24);

                if (days == 15 || days == 14 ||days == 12 ||days == 10 ||days == 8 || days == 6 ||days == 4 ||days == 2||days == 0) {

                    // template.print("u_next_renewal_date" + days + " days<br/>");

                        template.print(days);

                }

            // Add your code here

        }

})(current, template, email, email_action, event);

In Notification 

This is to inform you that the ${name} is scheduled for renewal on ${u_next_renewal_date}, which is ${mail_script:sn_dynamic_values_renewal_date} days from today.

Eg :- Renewal date is scheduled on 09/07/2026

and the TEST Record is created on 09/07/2025 14:03:00

Based on the given script it is showing result as 0206101012 days as 

This is to inform you that the TEST is scheduled for renewal on 09/07/2026, which is 0206101012 days from today.

[J Siva]

Hi @Naman Jain2412 
Try the below script and  see how it goes..

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var user;
    var gr = new GlideRecord('sn_compliance_policy');
    gr.addQuery("state", "draft");
    gr.query();
    while (gr.next()) {


        var endDate = new GlideDateTime(gr.u_next_renewal_date);
        var startDate = new GlideDateTime();
        // Get the difference in milliseconds
        var diffMillis = endDate.getNumericValue() - startDate.getNumericValue();

        // Convert milliseconds to days
        var diffDays = diffMillis / (1000 * 60 * 60 * 24);
        var days = Math.floor(diffDays);



        if (days == 15 || days == 14 || days == 12 || days == 10 || days == 8 || days == 6 || days == 4 || days == 2 || days == 0) {
            // template.print("u_next_renewal_date" + days + " days<br/>");
            template.print(days);

        }
    }

})(current, template, email, email_action, event);

Regards,
Siva

[Naman Jain2412]

I just applied the same code however now it is showing the same for every record

This is to inform you that the COLOR CODE TEST is scheduled for renewal on 28/08/2025, which is 10101010 days from today.

[J Siva]

@Naman Jain2412 I echo @Mark Manders .. Try the below script and see..
If you're trying to trigger an email for each policy individually, you need to use the current object.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    if (current.state == 'draft') {


        var endDate = new GlideDateTime(current.u_next_renewal_date);
        var startDate = new GlideDateTime();
        // Get the difference in milliseconds
        var diffMillis = endDate.getNumericValue() - startDate.getNumericValue();

        // Convert milliseconds to days
        var diffDays = diffMillis / (1000 * 60 * 60 * 24);
        var days = Math.floor(diffDays);



        if (days == 15 || days == 14 || days == 12 || days == 10 || days == 8 || days == 6 || days == 4 || days == 2 || days == 0) {
            // template.print("u_next_renewal_date" + days + " days<br/>");
            template.print(days);

        }
    }


})(current, template, email, email_action, event);

[Ankur Bawiskar]

@Naman Jain2412 

notification is on which table? how are you triggering it?

You are iterate all the records in that email script.

Do you require all or some records?

Use this -> Recommended if you expect only one relevant policy per notification

(function runMailScript(current, template, email, email_action, event) {
    var gr = new GlideRecord('sn_compliance_policy');
    gr.addQuery("state", "draft");
    gr.query();
    while (gr.next()) {
        var u = new GlideDateTime(gr.u_next_renewal_date);
        var c = new GlideDateTime();
        var duration = GlideDateTime.subtract(c, u);
        var days = parseInt(duration.getNumericValue() / 86400000);

        // If days matches one of your values, print and break
        if ([15, 14, 12, 10, 8, 6, 4, 2, 0].indexOf(days) !== -1) {
            template.print(days);
            break; // Stop after first match
        }
    }
})(current, template, email, email_action, event);

If my response helped please mark it correct and close the thread so that it benefits future readers.