Hello,The client is requesting to create issues and action plans without logging/linking to related risks and controls in IRM.Are there other features that can be used? the use case is : as business owner, I would like to log actions related to asset...
Hello AllI'm trying to fire a event from Oncomplete transform script, but event is not getting triggered when transform is complete. Here is the script: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) { gs.eventQueu...
Hi Can some one please help on thison the Issue form there is one related list Entities currently showing class, description columns client expecting more columns to be add but those columns should be visible only if entity table (on the entity form ...
Hi everyone,I'm currently learning the GRC module on NowLearning and trying to install plugins. I was able to install the plugins by marking the "Load Demo Data" field. After installation, I refreshed the instance and attempted to navigate to modules...
Hello,I have a requirement to auto update Issue record (sn_grc_issue) due date value to linked Policy exception record due date field (sn_compliance_policy_exception). Can you help to fulfill this requirement. Thanks
HI Team,in 'my indicator task' (sn_grc_indicator) table, when we select the view as 'Indicator Task View' (custom view), some users unable to see the field 'indicator.Control/Risk.Entity'. However some users can view this field in the list. i couldnt...
Hello, We are currently working on using Parallel Review and Feedback for the Control SMART attestation. I have created the Feedback Integration Configurations, but I still do not see the option to provide feedback in the workspace. If anyone has suc...
Dear Team, We are planning to transition our GRC Risk Management module back to the out-of-the-box configuration. I am seeking advice regarding the scoring section. Specifically, I would like to understand the available configuration options for risk...
We are currently using only the GRC LITE Operator role, and the GRC Business User LITE application is also installed. We now want to leverage the GRC Approver Configurator to manage approvals for policies and policy exceptions. Could you please clari...
I want to make it visible in the Risk workspace, but I am getting the message: 'You cannot edit this dashboard because it is marked as read-only. Duplicate the dashboard to create a copy you can edit.' Please suggest a solution.
Hello AllHow to add new field called "Details" to attestation designer properties. Steps to reproduce: 1. Navigate to - asmt_metric_type2. Open one record. 3. Below the form or right corner there is a UI action - Attestation Designer4. Click on gea...
I Created a report in UI Builder for Compliance Workspace, but the defect is i am unable to see the report name in compliance workspace. but i given report name in ui builder , it should not be aapeared in workspace.Is there any solution for this?
What is Issue auto resolution and where it used. can we use it in IRM?
I am not able to find information of issue group rule in servicenow .Can you please assit with the same and help me with some demo to understand it.
Greetings,Been looking into this for few days unsuccessfully, and I appreciate your help and comments:In Issue [sn_grc_issue] table, after 'Respond' state is completed (either when response is Accept or Remediate) there are related records that get g...