Date hover is showing up wrong value
Hi All, How can I change the value that shows up when we hover over date time fields. I want to change "1 months from now" text(please refer to the screenshot). Any help is appreciated. Thank you
Forum Posts
Jira Integration with ServiceNow
Hi All, We are integrating ServiceNow with Jira. Epic is created in Jira but attachments are not attaching from servicenow to Jira. We have created script include . Kindly help me
Unbale to view KB in nowmobile search
Hi Teamam getting error when am opening any KB in nowmobile from global search. We have enabled Ai serach and once you sear anything and then click articles - It shows articles but unable to open articles. from admin login also its throwing error as ...
How to track a Data retention/Blocking concept in IRM and relate it to Information Objects
How would you track a Data Retentions/Blocking Concepts in IRM and relate it to CSDM Information Objects ? In our customer's COE, we want to track which data retentions apply for the various data entities we govern in our process streams. For ins...
Questionnaire for Field Service Mobile Now Agent
Hi All, Reaching out to check if we can change the layout of the questionnaire on Word Order Task, these questions come after the other and builds an exhaustive list, any way that we can have them displayed as a form similar to how they are visible o...
Resolved! WF Managed Resource Policy
Good Day! I am a contingent resource in the Wells Fargo Technology LOB, supporting 3 managers within Cyber Security & Defense Monitoring department.Part of my role requires me to use the ePro system. My manager was directed to fill out and submit thi...
Adjusted RTO not updating
Hopefully i'm in the right place. I am a user of the BCM module. When i create my BIA and utilize an "Adjusted RTO", that value carries over to the Scope tab in my Business Continuity Plan (when I add that BIA). If i modify that value in the BIA, is ...
How can i gather information who is the service partner for any particular client
Hi TeamKindly let me know how can i get to know about a ServiceNow partner who is serving a client a particular service, say reseller services. Can i be a reseller for a particular client?Is there any forum for getting such information which can sort...
Table of Content automatic generation
Hi all,I've received the requirement to include in the Audit Report also a table of content to be automatically inserted with indication of paragraphs and related page where those starts.Anyone knows if there is a way to do so? I found out this API (...
To set a field value in UI pages
Hi Community, i have a ui page, using that i want to map the fields which i have on the dialog box and fields which i have in the time worked table. I am able to map all except the time worked field. Here is my code.function closeWindow() { GlideD...
How to add dynamic data in audit report template
We have created a custom audit report template I need to add a date from sys_approvals record in audit report template. it will be future date. once the draft kb article is created it will go through a flow for approvals. once those approvals approve...
Create New button is not showing in workspace (GRC: compliance case management)
Hi, "New" button is not available in "Compliance Case Management"->case->case task.However there is no other way to create a task from workspace view in a case The same was unavailable in platform view, which is enabled by disable "omit new button"...
GRC Attestation Assign to group
Hello All, I need your kind support to find a solution to assign the control attestation to a group rather than a single respondent. Thank you in advanced,Rawan Alzuhir
Hi Team, how to generate report using email (inbound action) auto generated alerts
Hi Team, Please help me email alert reports (auto generated reports ) to based on configuration items ex- report trigger mail message id generated id configuration item - "icm"devices details time stamp please help me what is the process , what we n...
Can gliderecord access or update affect subscription in our instance?
Good day, would like to ask any experts about subscription in servicenow. current scenario : We mapped custom table on app engine fulfiller subscription. Then we build a portal for the fulfiller user and also now allowing some other end user (non ful...
