Few Active indicators in servicenow system are not executed as per the scheduled frequency.

[VyshnaviH]

Hi Folks

Can any one tell me which is the script / flow responsible for the auto execution of indicators in GRC?
Reason for asking this question is I'm trying to debug why few indicators belonging to the same indicator template in system are not executed while few are executed. Result is showing as none. And audit history on the table is disbled.

Both are scripted indicators
Both has frequency monthly
Both are active.

Any leads to debug the issue will be very helpful

Thanks in advance
Vyshnavi

[Community Alums]

Hi @VyshnaviH ,

There is a Scheduled Job called "GRC indicator nightly run" which is responsible.

The scheduled job is supposed to run daily. It first checks 'Next run time' field of the indicators. If it matches the current date, it will then count the number of open indicator tasks and compare it to the maximum open indicator tasks stored in the system property sn_grc.max_open_indicator_tasks. If equal or greater than, indicator task creation will abort and notification will be sent to risk and compliance managers (those with the role sn_grc.manager). Otherwise, it will proceed with the creation of the indicator task.

Best Practice: 'GRC Indicator nightly run' job , as configured in baseline, should run during off-working hours. you can make a note on completion time.