How to find new button configuration on Compliance workspace on right side panel of any record

[MuppuriNagaraju]

Hello Servicenow Masters,

I need your help to find new button configuration on right side panel of feedback form. Can anyone help me please. It was a great help to me. Because when i found that button I need to provide more access to that button.

I am giving a screenshot of that button, that button was marked with yellow color.

[Ankur Bawiskar · Accepted solution]

@MuppuriNagaraju 

they should have this role to see "sn_rvw_feedback.reviewer" to see the Feedback on side panel

Did you check that?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MuppuriNagaraju · Accepted solution]

Hello @Ankur Bawiskar , Thanks for replying with solution.

Just I checked it, I can see some persons have sn_rvm_feedback.reviewer and sn_rvm_feedback.respondent roles. So, Here if i need to provide access for some more groups.

[Tanushree Maiti]

Hi @MuppuriNagaraju 

Check these posts: https://www.servicenow.com/community/virtual-agent-forum/buttons-on-the-side-in-the-workspace/m-p/30...

https://docs.coveo.com/en/2113/coveo-for-servicenow/configure-the-insight-panel

Workspace for a custom app: buttons

Refer this video: https://www.youtube.com/watch?v=XWp6TWkIf5w&t=3

[MuppuriNagaraju]

Hey @Tanushree Maiti , Thanks for replying. Here I need to explore more on New button configuration for providing some more group access. Here my problem is I am unable to find the exact new button on GRC.

[Ankur Bawiskar · Accepted solution]

@MuppuriNagaraju 

they should have this role to see "sn_rvw_feedback.reviewer" to see the Feedback on side panel

Did you check that?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MuppuriNagaraju · Accepted solution]

Hello @Ankur Bawiskar , Thanks for replying with solution.

Just I checked it, I can see some persons have sn_rvm_feedback.reviewer and sn_rvm_feedback.respondent roles. So, Here if i need to provide access for some more groups.