how to set up multi level approval for policy exception
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‎07-24-2023 10:52 PM
Dear community,
I am trying to set up the multi level approval for policy exception. I tried below steps:
- Created approval rule
- set up risk rating as medium
- approval level 1 and approval level 2
- Level 1 - compliance manager
- Level 2 - compliance user
when I create a new policy exception with same risk rating the approval is not triggered in the related list.
kindly help me to set up approval rule (OOB) multi level approval.
Regards,
JD
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‎03-10-2025 10:27 AM
Has this scope extended to include Policy Exception table also working using Approval Configurator functionality ?
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4 weeks ago
Hi @JayD1 GRC Approval configurator can be leveraged by Policy exception from Zurich Release
https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-policy-and...