how to set up multi level approval for policy exception

JayD1
Kilo Guru

Dear community,

I am trying to set up the multi level approval for policy exception. I tried below steps:

  • Created approval rule
  • set up risk rating as medium
  • approval level 1 and approval level 2
  • Level 1 - compliance manager
  • Level 2 - compliance user

when I create a new policy exception with same risk rating the approval is not triggered in the related list.

kindly help me to set up approval rule (OOB) multi level approval.

 

Regards,

JD

6 REPLIES 6

vikaskumar76106
Tera Contributor

Has this scope extended to include Policy Exception table also working using Approval Configurator functionality ?

 

Vikram Gupta
Tera Contributor

Hi @JayD1  GRC Approval configurator can be leveraged by Policy exception from Zurich Release
https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-policy-and...