Install Font Pack Work Around for Word Import special character
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03-30-2026 08:05 AM
I need step by step guide to Install Font Pack Work Around for Word Import special character issue in Policy and compliance GRC Module.
The below is reference KB Article link
http://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113201.
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03-30-2026 08:38 AM
you can add new fonts to the ServiceNow HTML editor by modifying the system properties
glide.ui.html.editor.v4.font.collection
or
glide.ui.html.editor.v5.font.collection,
depending on your ServiceNow version and the editor being used.
Refer : KB0754969 Add custom or new fonts to HTML editor
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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti