Is ServiceNow ITSM module ITIL4 certified for organisations. If so who certifies that?
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05-17-2024 01:17 PM
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05-18-2024 12:25 AM
so these are 2 diffrent things :
1. ITILv4 > The organizations is recognized by AXELOS, the owner of ITIL, to provide ITIL certification.
2. ITSM > is a servicenow offered CIS-ITSM certification.
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05-20-2024 03:18 AM
Hi @AshwinA ,
ServiceNow ITSM module is not certified by any organizations i believe. As ServiceNow just follows ITIL Framework and the Framework itself is managed and governed by different providers.
ITILV4 certifications are governed by different providers like AXELOS,Peoplecert, Etc.