Unable to select and update compliance case records in compliance workspace list

Majji Koteswar1
Tera Expert

Hi Team,

 

Users with the Compliance Case Manager role were able to select compliance case records and update the fields using the Edit button before the Australia upgrade in the Compliance workspace. After the upgrade, they are unable to see the Edit button and select the records.

 

I understand that this is the OOTB global Edit button present in the cases list but I haven't found why users are unable to see it.  It would be appreciated if someone could share what is causing the issue.

 

Thanks,

Majji 

 

0 REPLIES 0