Uploading of Evidence Requests

MehernoshA
Giga Guru

Tuesday

Hi Community,

 

A use case of during an Engagement Record (Audit) a user need to request evidence for 20+ records. Does anyone know of a way a Audit Manager, with out admin role, can upload the multiple Evidence request?

 

 

 

 

 

 

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2 REPLIES 2

Tanushree Maiti
Mega Patron

Tuesday

Hi @MehernoshA 

 

Refer Serviceow Documentation: Request evidence during audits using the Compliance Workspace 

 

Also check this KB: KB0859369 Evidence Request Configuration 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Its_Azar
Mega Sage

Tuesday

Hi there @MehernoshA 

 

Out of the box, there is no bulk upload option for Evidence Requests available to Audit Managers in ServiceNow without elevated access.

Most customers handle this through:

  • Import Set + Transform Map (Excel driven)
  • A custom UI Action / Flow for bulk creation
☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.
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