User can't able to create feedback task based on control objective record states

MuppuriNagaraju
Tera Expert

Hello Servicenow Masters,

Can anyone help me with the solution. This help will be a great to me. Just I wanted to know, How can we provide access to the users based on control objective record states conditions then they can be able to create a new feedback task on right side panel of control definition.

I am attaching the screenshot can please refer and help me out.

MuppuriNagaraju_0-1778590160141.png

 

 

1 REPLY 1

Tanushree Maiti
Mega Patron

Hi @MuppuriNagaraju 

 

Check these links:

 

Create a control objective 

Control objective workflow 

Create Feedback from the record side panel 

Managing control objective changes with the new IRM workflow

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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