Populated Requested for from call module

[kun1]

---

Hi Team,

We have a new call in which we have caller field (back end name :caller).So, when we set the call type as request it redirect it to a sc_cat_item view.

NEW CALL:-

After submitting the for, the view is like this:-

So here is the issue is In the caller form i set the caller as A (log in in service now from B), and when it redirect to catalog item view, In the requested for, it set the vale B(Log-in from B). So, please help me here.

[kun1]

nope i am using jakarta

In the alert i give me "undefined"

[Alikutty A · Accepted solution]

Just try these lines in your onLoad client script and see if it works

function onLoad(){
var gUrl = new GlideURL();
gUrl.setFromCurrent();
var user = decodeURI(gUrl.getParam("sysparm_requested_for"));
alert(user);
g_form.setValue('reqFor', user);
}

[kun1]

Where i have to add this line. I mean after which line i have to add?

[kun1]

Yup its working..

What this lines do?

[Alikutty A]

It is just an alternate way to fetch the parameters from URL using the GlideURL function. You can apply the same logic on other parameters as well.

var user = decodeURI(gUrl.getParam("sysparm_requested_for"));