Can we set the URL of the portal created by the UI Builder to a URI like /csm in ServicePortal?

[satoshi256]

Dear community members

I am currently working on customizing our ServicePortal using the UI Builder.

The current URI is https://FQDN/x/xxxxx/"mysettingname".

Is it possible to set the URI of the portal to a specific URI (https://FQDN/"mysettingname") such as /csm?

If so, could you please guide me through the steps to achieve this? Your assistance would be highly appreciated.

Thank you and looking forward to your response.

[Brad Tilton · Accepted solution]

I don't believe this is possible with a portal created from UIB. There are a number of things you can do in Service Portal that UIB portals don't yet support. We currently recommend that you use the angular-based Service Portal when building end user or requester focused portals.

UI Builder and Service Portal 

[satoshi256]

Thak you Brad.

We understand that support is limited.

But we have to take on the challenge because of the mission we have been given.

When will you be releasing a schedule for the development of the portal, such as when it will be fully supported by UIB?

I would like to have this information to plan a postponement, but I am having trouble finding it.

[Brad Tilton]

We don't release future roadmap information like that unfortunately. Right now as of Vancouver, if you need a portal that uses a custom url, etc. you should use Service Portal to build the portal.

[Bytefreak]

Hi Brad,

Do you know if this statement is still valid? Has something already been announced about using custom URLs and UI Experiences together?

thanks in advance.

thomas