Hello Everyone,We are customizing the Service Operations Workspace and faced an issue on the Landing page. We created a custom version of the SowIncidentLandingPageUtilsSNC UX Client Script Include to hole the records from the Task table. We’ve creat...
Greetings,sorry to bother, but I remember it was possible to define what value is shown in the navbar-title for a record instead of e.g. "INC0008111", and differentiate that by the view selected, but I am not able to recall where is it done. Thanks ...
Hello, I've made some customizations to the Service Operations Workspace (SOW) Overview page (technically the "Service desk landing page overview SNC") by creating my own variant and adding additional donuts that in turn update the list at the bottom...
Hi, I would like to know which table has the records of notification setting in the following screen.Each users can set their notification setting, but I do know if the record of notification setting is stored. Thank you
Hello experts,Did anyone of you encountered the same scenario wherein the group role suddenly dissappeared in a group member.The weird thing is the role is still present in the Group but in the sys_user record, that role is not present. There is also...
Dear all,Is it possible to hide the row count on the reference lookup list in the Workspace? I know it is possible in the Classic UI by removing the pagination count with a list control. However, this does not work the same way in the Workspace.For e...
I have added a tab called playbook to my form and I would like it hidden when there is no playbook running for that record. Is there a way to do this within ui builder using a data resource or will it require a script include? The page I am using is ...
Hi everyone, I am currently experiencing this issue where the user with ITIL role is unable to see the 'People - Users' option from Global text search results page in Core UI.Checked 'People & Places' from "Text Search Groups" table, it has role ITIL...
Can somebody tell me what exactly the red marker behind a page means? Thank you
Does anyone have a tutorial or video of how to set a visualize data component in UI Builder that when you click on a visualization (single score) that it will retrieve that list of items, and show the list of those items on the screen. This is the s...
Hi, I have created two new workspaces using UI Builder in my client dev instance. It was working absolutely fine in dev instance. But those are not working in Client Pre-prod instance, while moving those workspace update sets to preprod. Its shows so...
Hi, I have created new workspace using UI Builder. I can view that workspace, but one of my colleagues can't view the workspace. Remaining everyone can see. She also has admin role, like everyone have. Sometimes its shows like this for everyone, if a...
Hi Team, I need company field editable based on logged in user parent group? right now company field is read-only. when parent group is "Software", then I need company field as editable
Hello everyone! I have issues about receiving notifications in the banner at the top right, where the bell icon is. I switched to the next experience (release Vancouver) and I no longer receive notifications when a record is updated, or when an incid...
Hi, after starting "switching over" to Polaris, we now see that there are only 2 color schemes available. Why is that? Are there others that need to be activated or something similar? Or can the ones from UI16 be lifted over somehow? thanks in advanc...
