How to implement Spanish for Virtual Agent in Xanadu?
How to implement Spanish for Virtual Agent in Xanadu?
Forum Posts
How to change 'only' the default hyperlink color in the text field (translated HTML)
Hello All, We moved to Next experience a month ago and installed theme builder to create custom themes for our organization. Everything is going fine, until my manager pointed that the hyperlinks in the text field(translated HTML) which we use in KB ...
UI Builder- External API Calls
Hi Community, I had a question on the UI Builder. I want to make an on demand Rest API call to an external server for my use case. The inbuilt solutions, data broker or helpers.snhttp, all require the call to first go to the instance backend, the...
Any attribute to compare dates on different tables as cannot with condition builder v2
Hi Team,Anyone know of an attribute to add to condition builder to all show related fields on the 2nd field value as per below. Reason:I want to compare the date difference between 2 dates, I can dot walk to the date needed on the referenced table, ...
How to hide Unified Navigation search context menu
I know how to hide global from the search field.(Change "glide.ui.polaris.global_search" to False in sys_properties)But I am having trouble knowing how to hide the search field itself.Please tell me how to hide the non-global fields or how to hide th...
Workspace List Link javascript:void(0)
Hello everyone,I'm currently working within the ServiceNow Workspace and I have a table list displayed. When I click on the link to a record, it opens in a tab within the page using javascript:void(0)I would like to know if it's possible to sho...
Resolved! Customize images of the next experience login page
Hi ServiceNow Community,We are in the process of rolling out the Next Experience UI, and I have received a request to customize the login page. I would like to change the background image as well as the image of the login field itself (the one with t...
Redirect a list on the workspace to a specific URL
Hi All, How to redirect a list on the workspace to a specific URL. TIA
Overview section in Service operations workspace does not show report in grid view (Card view)
Hi all,I am new to Service operations workspace implementation I have requirement were i need a report kind of data to be added in the overview section in the landing homepageI have used the data visualization component in ui builder and configured e...
Resolved! createCustomElement - components
Hi everyone,[noob alert] Id like to understand the three dots sometimes used in the createCustomElement JSON. For example, in the GIT examples (example-checklist and task-board-example, at the end of the JSON, there is... ...checklistActions,and...ta...
How to activate accordion component in UI Builder?
Hello everyone!I'm working on Washington. I got the accordion downloaded into my instance as a plugin, but it seems like a step is missing. When I go to UI Builder, I can't find the component anywhere, do I need to manually add the accordion to a UI ...
getMessage in Declarative List Action
Hi all, I have created a UI page to be displayed after clicking a button on a list in custom workspace. Everything is finally working well, but I have run into a minor issue. The List Action (Declarative Action/Action Assignment for Lists) is impleme...
Resolved! Customizing User Menu of Next Experience UI
Greetings everyone, I am having a requirement to customize the 'User Menu' of Next Experience UI. Is there any way to add a menu item into this menu? For example, a menu item called 'Go to Portal view' for users to move to Service Portal. I did some ...
Resolved! Can we remove/hide the field decoration/click through/(i) icon from Workspaces form?
Hi community, Is there a way to remove or hide the field decoration from a reference field in a Workspace form? I was able to remove from backend view using the attribute "ref_decoration_disabled=true". However, it didn't work in the Workspace form. ...
Help Making a Filtered Reference Lookup Modal in Agent Workspace
Hi. I'm trying to drop an icon next to the caller field in the incident agent workspace and have that icon open a reference list for Computer config items which are assigned to that user (which it will populate into the the cmdb_ci field when one is...
