Hi Team, How to add Requested Item Hyper Link in notification in flow designer Once Expiry date goes past 120 days, then we are auto submitting the catalog item with values in flow designer. once RITM is submitted, we are sending notification to user...
Hi,am getting "Applied map/reduce function" logged as message in system logs, tried to find the root cause and the artifact for this, but only got "job_name":"[ICenter Analytics] Daily Data Collection" from the below Context mapCan anyone suggest how...
Hello - I've had trouble with getting to the registration link for any of the academies for the last few months. I'm watching the Next Experience Academy #22 on YouTube and have paused the video to try and find the link the was given super fast. Wh...
Hello all,It seems with the Washington update or one of the more recent updates, the "Close Chat" button for the VA Chat Popover Component in UI Builder is now covered by the conversation window, regardless of where the component is positioned:(not o...
We have existing UI Action buttons on the classic forms that we want to replicate on the Workspace forms, but the issue we have is that clicking the button in the Workspace opens up a new tab on the form, which allows us to navigate back to the previ...
How to make the OOB 'Update' UI action on Case form work same in CSM Configurable Workspace? I used below code to run the Server side of the UI action in workspace client script but not sure how to run the client side. function onClick(g_form) { ...
how can i get the sys_id of the record created throgh create record data resource, i have tried various answers from communities but none is working. Requirement is when the record is getting created through a button, then store the sys_id of that re...
Hi, I am wondering how to customize the left-hand bar in the Agent Workspace for HR Case Management (see the attached screenshot). In this case, I just want to get rid of the gradient. Thanks in advance!
In Agent Workspace we have a side menu with attachment button. When ticket contains attachments this button will change color to blue. In this way we know if attachments are present without the need to open the attachment window to check on every tic...
Hello, a common usage that we usually have on the work notes is to add a clickable link so the user can open another record whatever that record might be. Now the normal way using [code] opens the record correctly as a sub tab of the current record t...
Hi, I tried to created scripted rest api to create a record and attach attachment to that record, but attachemnt is added to attachment table and record as undefined.(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { va...
Hi All, I have created listview in Workspace for Change Order Task for users Assigned group. Its not showing the column names but we can see the count of the records (snap). This behavior is limited to few of the users. What may be the reason ? Re...
Hi ServiceNow Community,I hope you're all doing well! I've been working on configuring User Criteria in ServiceNow, and I've come across the term "Any User". While I understand the basic concept, I'd like some clarification on its precise functionali...
Hi all, I have a UI Formatter created for Interactions so it's shows copy of all variables inputted by user. The UI Macro it's using is com_glideapp_questionset_default_question_editor. The variables show up within the Classic view, however when I ...
Hi everyone,Is it possible to customize the landing page to contain additional widget. I noticed I can add a dashboard but was curious if the landing page could be edited as it previously could be with agent workspace. Thanks
