Hi All, I have a requirement to show change Risk field editable when its in NEW state. I need to create UI policy in workspace. How we could achieve this requirement in Workspace? Regards,Virendra
i got the email with a zoom invite link but the session did not start i guess ?
I am trying to publish a theme in Theme Builder, but nothing happens when pressed. I can duplicate it and delete it, but not publish it. Furthermore, I cannot edit or remove the alternate theme. The page continually loads and upon refreshing, it says...
Hello! I know it is possible to specify in the JSON of the chrome_tab property that a user must have role "x" to be able to see that option. However, is it possible to do the opposite? As in the equivalent of role!="itil"? (for example)For my use cas...
Since we upgraded to Xanadu, sometimes, some users are missing the All, Favorites and History from the top of the banner. I have people normally log out, clear cache/cookies and log back in. This seems to work, but i have noticed, personally, that it...
Hi all, Regarding Banner Announcements which can be dismissed - can please someone tell me the place where the information that a user has clicked the announcement away is stored?Since it can remember that selection, I assume it can be seen anywhere....
Is anyone else frustrated with ServiceNow's OOTB workspaces and the ability to customize them? I have a basic complaint. In short making things TOO reusable makes them almost impossible to modify or customize. I understance saving coding time by ...
I was wondering if there was a way to order the Theme Style Variants in the theme picker in the users preferences. I have tried doing this with the "Order" field on the "m2m_theme_style" table, however this does not set the order the styles are displ...
Hi there. I've spent a good amount of time building a theme with Theme Builder in Xanadu on a test instance. I would like to export this theme as our test instance will be cloned over. I do not see any options to do this from the Manage theme page wi...
Hi Listers,I need to get basic fields from multiple tables and use the information to populate a list component in UI Builder. The use case is to allow users to be able to search archival tables without needing to know the exact name of the tables. C...
Dear #Community Can anyone please suggest, how to remove Calender item in Toolbar (Left side Panel) in #CSM/FSM workspace Your suggestions are most appreciated.
Hello All, Is there anyone who has completed or added any custom widget ( donut) on your Overview page of the Service Operation workspace here? would like to know how this " your work"/ "your teamwork" is wired from the donut. Also, if you could pr...
I have a UI Page that whenever I click on a button / phone number, I'd be able to make an outbound call. It doesn't work on Service Operation Workspace, and I'm trying to make it work:The client script that works, sends an event on the openframe_requ...
Hi All,I am using Calendar report with 2 dropdown (assignment group and skills) filters and displaying change requests as per the selection of the dropdown values (snap).I noticed below scenarios,case 1:- when I select values from Assignment group fi...
Hi All, I'm trying to update the states on the overview tab of the issue record in the audit workspace and are having difficulty linking the data. Can someone please advise what exactly I need to change to get this working? I'm also having issues cha...
