Can we set the URL of the portal created by the UI Builder to a URI like /csm in ServicePortal?

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satoshi256
Tera Contributor

‎09-04-2023 01:34 AM

Dear community members

 

I am currently working on customizing our ServicePortal using the UI Builder.

The current URI is https://FQDN/x/xxxxx/"mysettingname".

Is it possible to set the URI of the portal to a specific URI (https://FQDN/"mysettingname") such as /csm?

 

If so, could you please guide me through the steps to achieve this? Your assistance would be highly appreciated.

 

Thank you and looking forward to your response.

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎09-05-2023 07:06 AM

I don't believe this is possible with a portal created from UIB. There are a number of things you can do in Service Portal that UIB portals don't yet support. We currently recommend that you use the angular-based Service Portal when building end user or requester focused portals.

 

UI Builder and Service Portal 

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Brad Tilton
ServiceNow Employee
ServiceNow Employee
In response to Bytefreak

‎10-15-2024 07:15 AM

This is still accurate.

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