Can we set the URL of the portal created by the UI Builder to a URI like /csm in ServicePortal?

satoshi256 · ‎09-04-2023

Dear community members

I am currently working on customizing our ServicePortal using the UI Builder.

The current URI is https://FQDN/x/xxxxx/"mysettingname".

Is it possible to set the URI of the portal to a specific URI (https://FQDN/"mysettingname") such as /csm?

If so, could you please guide me through the steps to achieve this? Your assistance would be highly appreciated.

Thank you and looking forward to your response.

Brad Tilton · ‎09-05-2023

I don't believe this is possible with a portal created from UIB. There are a number of things you can do in Service Portal that UIB portals don't yet support. We currently recommend that you use the angular-based Service Portal when building end user or requester focused portals.

UI Builder and Service Portal

View solution in original post

Brad Tilton · ‎10-15-2024

This is still accurate.