Customizing User Menu of Next Experience UI

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Quang Vuong
Tera Contributor

‎12-13-2023 08:21 AM

Greetings everyone,

 

I am having a requirement to customize the 'User Menu' of Next Experience UI. Is there any way to add a menu item into this menu? For example, a menu item called 'Go to Portal view' for users to move to Service Portal. I did some research and found that there is a menu item for us to go to Portal view on UI16 and previous UI version(s).

 

QuangVuong_0-1702484220253.png

 

Thank you.

 

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎12-15-2023 06:44 AM

We don't provide a mechanism for customers to add something to that profile menu. If you do want to add something to the header we recommend using admin configurable menus: https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...

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Quang Vuong
Tera Contributor
In response to Anurag Tripathi

‎12-13-2023 09:06 AM

Hi Anurag,

 

Thank you for your suggestion. I already knew that feature and tried using it, but unfortunately that is not close to my requirement. 

 

Thank you so much for your response.

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Dishant1
Tera Contributor
In response to Anurag Tripathi

‎10-22-2024 03:52 AM

Hi @Anurag Tripathi ,

Could you please explain how you were able to add this link?

 

Thanks 

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎12-15-2023 06:44 AM

We don't provide a mechanism for customers to add something to that profile menu. If you do want to add something to the header we recommend using admin configurable menus: https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...