Disable "Browser Gone Offline" message in Next Experience

mcconnellsj · ‎07-14-2022

I have a slighly wobbly wifi connection that drops out for a few milliseconds but the Next Experience is picking this up and keeps on flashing up two messages, one for it going offline and then another straight away that is come back online. I have to click "Close" on each of them. It is driving me a little crazy - how can I turn this off? It isn't helpful.

Yousaf · ‎07-14-2022

Hi,

There isn's a way to turn it off as of yet check the link below for details.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1121765

Mark Correct or Helpful if it helps please.

Thanks,
Yousaf

***Mark Correct or Helpful if it helps.***

View solution in original post

Yousaf · ‎07-14-2022

Hi,

There isn's a way to turn it off as of yet check the link below for details.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1121765

Mark Correct or Helpful if it helps please.

Thanks,
Yousaf

***Mark Correct or Helpful if it helps.***

Yousaf · ‎07-16-2022

If I answered your query can you please mark my answer correct or helpful.

***Mark Correct or Helpful if it helps.***

mcconnellsj · ‎07-17-2022

Aha thanks. I did search the KB but they spelled "Broswer" so I didn't find it ...

Hopefully they introduce a property to turn it off soon.

Kayla Battistel · ‎02-13-2023

Hello, Is there any update to this? Do you know if SN will provide a capability to turn this message off? It adds an extra click and we don't see the benefit.