How to convert UI Action for use on Service Operations Workspace

[Simba Naidu]

Hi All,

I have the following UI action on the Change form to cancel the change request.

below script is used 

var changeConfirmCancelDialog;

function setChangeCancelState() {

    g_form.setValue("state", "4");

}

if (typeof window == 'undefined')

   setRedirect();

function setRedirect() {

    current.update();

    action.setRedirectURL(current);

}

I'm wanting to move this over to Service Operations Workspace but I am having issues. I clicked the checkbox to enable the workspace form button. Is there something that I'm missing here, do I need to put something on in the client script?

Thanks

[Anil Lande · Accepted solution]

It should be something like below:

Update Script and Workspace Client script part:

function setChangeCancelState() {
    g_form.setValue("state", "4");
	// Call the UI Action and skip the 'onclick' function
   gsftSubmit(null, g_form.getFormElement(), 'change_state'); // MUST call the 'Action name' set in this UI Action
}

[Simba Naidu]

Hi @Anil Lande 

Sure. Please refer below screenshot.

Change is not getting cancelled when I click on cancel button in workspace. Please do let me know if I am missing here.

Thanks

[VaishnaviShinde]

Hello @Simba Naidu ,

In workspace client script add below code

function onClick(g_form) {
    g_form.setValue('state', 4);
    g_form.save();
}

Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Vaishnavi Shinde