How to edit Service operation workspace (SOW) home page

Research
Tera Guru

Hi,

How to edit Service workspace operation (SOW) Homepage

I want to edit existing report of SOW homepage 

Incidents SLA's greater than 80 % or equal to 


Research_1-1741272345946.png

 

 

Thanks

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Research 

the OOB homepage is readonly. you will have to duplicate it

All steps are mentioned here

How to add additonal reports to Service Operations Workspace (SOW) homepage 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Research 

 

https://www.servicenow.com/docs/bundle/utah-it-service-management/page/product/service-operations-wo...

 

https://www.servicenow.com/docs/bundle/utah-it-service-management/page/product/service-operations-wo...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Research
Tera Guru

Hi @Dr Atul G- LNG 
No Luck could you please elaborate steps
Thanks in advance

Hi @Research 

On which step are you stuck? This link will guide you to reach the page/variant level, and then you can make the necessary changes.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@Research 

the OOB homepage is readonly. you will have to duplicate it

All steps are mentioned here

How to add additonal reports to Service Operations Workspace (SOW) homepage 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader