How to hide the CSM/FSM Configurable Workspace by ACL

[Winston]

Hello exports, 

I'm using this KB article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916

to hide a few of the workspaces by role because some of our users don't need to see all of them. 

I was successfully able to hide the platform analytics workspace because there was an ootb acl I just worked off of. But for the CSM/FSM Configurable Workspace i'm having a hard time finding what the workspace is actually called. None of the thing's ive been trying are working.

I've tried these names in the ACL without luck:

now.cwf/agent.*

now.cwf/agent.home

now.cwf/agent-workspace.*

now.cwf/agent-workspace.home

now.cwf/agentworkspace.*

now.cwf/agentworkspace.home

now.csm/fsm-configurable-workspace.*

now.csm/fsm-configurable-workspace.home

now.csm-fsm-configurable-workspace.*

now.csm-fsm-configurable-workspace.home

[Marshall Day1]

Hi Winston,

Give this article a try. It worked for me.

https://www.servicenow.com/community/app-engine-forum/workspaces-how-to-hide-restrict-users-workspac...

[Tai Vu · Accepted solution]

Hi @Winston 

Changes your first one from

now.cwf/agent.*

to

now.cwf.agent.*

Cheers,

Tai Vu