I am using CSM/FSM Configurable Workspace and each element of the Workspace seems large.I usually reduce the browser zoom ratio to 80% when using Workspace. My laptop display settings are as followsResolution: 1920px-1200pxZoom ratio:150% Do you guys...
Hello, I'm working on configuring a catalog item component on a UI builder page to display a record producer. This record producer has an onLoad client script to populate a reference field with the current logged in user along with additional fields ...
Hi Team, I want to edit Caller section in Service Operations WorkSpace for Incident In the caller section, after Name rightnow it is displaying timezone.Now I want to show first name, then manager name, then timezone. How to create another assist he...
I have a request on a new catalog item for one of the variables to only be visible at the RITM / SCTASKs level.the variable will actually be completed during TASK 1I am trying to figure out a way for this variable to NOT be mandatory until AFTER th...
I Want to change chart text and label color Dashboard in UI Builder
Hi All, does anyone know, what could be the reason for transform data resource with mutates server data checked to fail?I have client script attached to operation failed event that is logging the event of that failure but the object containing the er...
Hi everyone,I'm working on a custom dashboard using widgets to display lists of cases in ServiceNow. I have set up widgets that, when clicked, change the state of certain parameters and filter the results of the list accordingly.So far, I've successf...
When creating a change request from incident in SOW view, some fields are getting populated from incident form like:CIdescriptionshort description priority There is a client requirement in which they want to populate business_service field also from ...
Hello, I want to create a new field called Attachment and type is True/False on Case table. If a case has an attachment, it should mark the field as true and if not, it should remain false. Below is my field Business Rule: (function executeRule(c...
Getting Bad Request (400) and below error in system logs while create a fresh page using UI builder Error: Create operation against 'sys_ux_screen' from scope 'sn_uibtk_api' has been refused due to the table's cross-scope access policyPlease help...
Hello All,I have created three filter and multiple data visualization and used below client script to merge filter and working perfectly for all the data visualization if the data sources is same table. We want to apply filter for different data sour...
HI All, I see this is a useful link from @Michael Culhane I used this as a reference and added a few visualizations, I will explain this more., https://incident.do/2023/02/21/adding-a-visualization-to-the-overview-section-of-the-servicenow-servi...
I am creating a theme with theme builder and I customized the theme but it is causing the component color change system wide (buttons, icons etc)Suggest me if there is any way to change the branding without changing component colors
I have a requirement for a variable to have the following requirements when user is filling out a form via our Employee Center. cannot exceed 10 charactersmust contain an underscore (_)Must contain site identifierI have already help text example "DH...
I'm not able to get the clicked event on the donut chart to return any value — it's not triggering or passing data as expected. Any help on how to properly capture the selected value from the chart would be appreciated.
