I'm trying to set up the Service Operations Workspace Landing Pages for the Tier 1 and Tier 2 users. However, I've found that users who have the role of "admin" are seeing the Tier 1 landing page Overview section, not the Tier 2 version. The Audience...
According to this article:https://www.servicenow.com/community/next-experience-articles/dynamically-changing-images-illustrations-with-theme-selection/ta-p/3243723There should be a Coral theme available, but it's not there. And I can't find any infor...
Hi, Everyone, I created a workspace toolbar with buttons to open different dashboards. Since I have several dashboards, I added a button for each one. However, I can't open multiple dashboards simultaneously, and there's no close button. How can I fi...
Hi,I developed an app in UIBUILDER but I don't have a complete UPDSET of my work.Now I would like to replicate the app on another instance and I am copying everything I need by hand.There remains a problem that I can't solve, in the new instance UIBU...
I have a related list action on change_task table, implemented as client script.When I click on that action, in the console, I am getting the error SCRIPT:EXEC Error while running Client Script "GlideScopedScript": TypeError: Cannot read properties o...
Does anyone have any idea how Client Script Page in Catalog Builder fetching the sys_id of catalog item? If you see this page filters the records based on the current catalog item which is being edited in Catalog builder.
Hi all, I am facing one issue, attaching screen shot below,I have requirement to change the order of related list in Sow,I want attachments to be placed after extended RCA.I have created a duplicate page of record srp from ui builder, but not able to...
We have a project workspace setup. However, the sort options in the dropdown do not include sort by alphabetical order. Can someone show me information on how to add that? Thank you!
Hello Experts, need your help to expand a single node of the selected item of node content tree, the problem is if i click on one expand option, expand every node at the same depth also gets expanded. Added image for reference. If i expand one user h...
Hello, I need to configure the non admin user who can view and access the domain picker tool in Next Experience UI through user role only and DO NOT add system properties [ “glide.ui.domain_reference_picker.enabled” or “gliide.ui.polaris.domain_picke...
Hi Team, I want to remove knowledge base article template for few knowledge bases, I have tried but not working. when I click on Customer Service knowledge base, I have standard and Known Error article Templates. I want to remove Known Error articl...
Hi Everyone,I need to modify the record page in Service Operation Workspace but Record SNC is not showing in UI Builder under my PDI. Has anyone experienced this in Yokohama, I am on Patch 6 & all versions of workspace are up to date. Can anyone help...
My customer would like to add an 'Add All' button to the 'Add' modal that displays when you add CIs to the Impacted Services related list on a Change in SOW. There is a similar button on the UI16 view of this dialog. I've looked at the modal in SOW ...
Hello. I have a GraphQL data resource that takes several parameters. I wish to disable the resource until all of the values are correctly set, but no matter what I do any change to one of the referenced client state triggers the API. I have set the ...
Is there an html input component that I can add to a page in UI Builder? I see text area and input components, and an html input shows up if it is a field in a form component, but I don't see a standalone html input component.