Language Picker is not showing in survey from mobile

Alon Grod
Tera Expert

Hi,

I created a survey in my DEV instance and when I try to take the survey from my mobile I can see that there is a Language picker which is good. When I moved the update set to PROD instance and I tried to take the survey from my mobile I dont see the Language Picker anymore. How can I add the language picker to Prod instance as well when taking the survey?

Prod Insta nce:

WhatsApp Image 2024-05-31 at 14.34.13.jpeg


Dev Instance:

WhatsApp Image 2024-05-31 at 14.36.01.jpeg

 

1 REPLY 1

Arpan Baishya
Kilo Sage

Hi @Alon Grod,

 

The answer to your question may be lying in this section of code from the Script Include 'SPSurvey API'.

 

ArpanBaishya_0-1717215736985.png

 

You'd have to check which language plugins are available, and whether there is translated text for the survey, or if there is only one default language set. This would help with identifying the root cause behind the absence of the language picker. 

 

Hope this helps.