Next Experience Can't Change Logo from ServiceNow

triciav
Kilo Sage

I have followed the documentation on how to create a UX Style and Theme,

I created and uploaded my Logo as an Asset

I am not able to get my Company Logo to show instead of the Servicenow Logo in the header.

Help please!

I can't seem to figure this out.

I created the system property for the custom theme is there other properties ?

find_real_file.png

My Instance still shows this:

find_real_file.png

1 ACCEPTED SOLUTION

chrisperry
Giga Sage

Hi there,

To update the banner image in Next Experience UI, you can still use the Basic Configuration UI16 module and update the image there:

find_real_file.png

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

View solution in original post

3 REPLIES 3

chrisperry
Giga Sage

Hi there,

To update the banner image in Next Experience UI, you can still use the Basic Configuration UI16 module and update the image there:

find_real_file.png

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

My image is set in the Basic UI16 - and has not changed.

My Corporate Logo is in the Banner Image for UI16

Still with Polaris UI Next experience enabled it does not change?

Ok I had to delete the image clear cache and re-add the image.

It does not seem to work all the time.