Odd Alignment & Logo Issues - Unified Header

maxsteiner
Tera Contributor

Hello, has anyone experienced something like this and has any ideas?

 

Ever since upgrading to the Zurich release, on loading a page one of two things will sometimes occur:

 

1. The unified header menu item drop-downs will appear unaligned and a bit corrupted looking (image attached as example).

2. The company logo will appear cut-off or even overlap with the menu items (image attached as example).

 

Refreshing the page usually resolves the issue until it returns.

 

Have tried a few things that haven't worked so far

- Changed company logo to ensure it wasn't causing scaling problems.

- Repaired Unified navigation app shell scoped application plugin.

- Disabled our custom theme & switched to OOTB Coral.

- Used different browsers to rule out specific browser issue (happened in Firefox, Chrome, Edge).

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @maxsteiner 

 

Could you try in incognito/private browser to ensure old CSS isn't loading.

 

also , Ensure your  instance is on the latest available Zurich patch, as minor alignment issues are often resolved quickly in updates.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: