Hi Community,
I was working on moving flows across instances through XML, and faced an issue where one of the flow with subflow did not get transferred over correctly, and an error message "Your flow cannot be found. Flow sys_id: xxx" pop up message came up when a flow was opened through flow designer, and subflow was empty.
I resolved this issue by setting a category on a subflow and referring to the community article below.
Solved: Flow action update set - Could not find a record i... - ServiceNow Community
There is still a concern and a question which remains, of why this category is required even though its not mandatory. If there is an issue when moving over the update set, shouldn't this field be set to mandatory? What is the purpose of having a category?
I had a look at docs but all it says is that " Action categories help users to categorize the actions into different categories, which would make selecting categories easier"
So what exactly is the purpose of action categories, and why do we need them, especially when moving across update sets?
