Pardon me if this is the wrong forum to be asking this question but I wasn't sure which other one to post in.I need to know who has viewed knowledge articles written by my team and how many times each article has been viewed by which agent. This info...
Hi All, I have a record producer that goes to 'on hold' state as soon as the form is submitted.On the record producer I have below script but the state doesn't change to 'new'.1 is value of new option in state field3 is value of on hold option curren...
I am working in UI Builder on Tokyo trying to create a grid of cards that contain information from Requested Items (sc_req_item).I can get the cards and put information from the GlideRecord Query filtered RITMs in the cards.But I cannot figure out ho...
Hi, I have created a database view to use it in a report. I have a decimal field which needs to be highlighted in the report based on certain condition. ex: if the number is above 36 it should highlight green, else redI have tried using configure sty...
Live Feed is going away in Tokyo, but what does that mean? I've heard that @mentions use Live Feed, but what else is impacted by this?
Hi Servicenow Community,I have the requirement to show the different list categories inside the default list based on the roles or groups. I am not sure whether we can achieve this functionality or not.
Hi,When Servicenow instance is switched to Next Experience theme, Most of the users/customers look for their previous themes which they used in UI16. As a Servicenow admin even I want to apply different themes for my test, dev and production instance...
Hello experts,I tried creating an onLoad client script that would give an error message if a user in the caller field is inactive. It is working fine with my default view since the caller field is present in my default view form. But it is not worki...
Hi ServiceNow Community,There is a requirement as part of my project to add custom properties page module on the workspace under particular list category. #Workspace, # Supplier LifeCycle, #Supplier LifeCycle Workspace
Hi Servicenow Community,I have a requirement to create a List page variant for a particular Audience which include different list categories comparing to the default list category. I have created the list page variant but not sure how to configure th...
"Note: Field watcher is not supported with Next Experience in Tokyo. For more information about supported features in Next Experience, see Considerations for activating Next Experience." I need to see which scripts are running on the field in Tokyo. ...
Hello All,I am created a dashboard in Technical Editor method of Advanced dashboards (new version in Tokyo)but the data is not captured into the update set.Can anyone please help me capture the data into an update set.Thankyou in Advance
I am trying to create a new Demand record from a UI Builder Page Script. The script to create a demand record looks like this. /** * @param {params} params * @param {api} params.api * @param {any} params.event * @param {any} params.imports * @pa...
Hi All, Am able to add Discuss button on Service Operations workspace on Incident record. However, When I click on the discuss button the dialog window to start the sidebar discussion doesn't appear. Am attaching the images for UX form actions layout...
Hello Everyone!!! , I want to change the logo of ServiceNow from banner and want to capture that in the update set. Thank you in advance, Omkar.
