Remove attached articles from Attached Knowledge related list in CSM Workspace

[Rajat Gupta6]

How to remove attached articles from 'Attached Knowledge' related list in CSM Workspace? There doesn't seem to be an OOB available button to select and remove the articles. Agent might attach incorrect articles by mistake and want to have an option to remove it.

[Rajat Gupta6 · Accepted solution]

Found the solution, created a new related list declarative action to achieve the functionality.