Share the filtered condition to other and remove the saved filters in Workspace.

Teja ch
Tera Contributor

‎01-10-2023 03:46 AM - edited ‎01-12-2023 11:55 PM

Hi all,

1)I have created some filter conditions and saved in Agent workspace list View of EM, Group Alert in below screen shot.

Tejach_0-1673350767517.png

>How can I remove those saved filter (EM, Group Alert) in Agent Workspace list view in above screen shot.

 

2)Also while saving the filter condition and it's showing only one option as ME in below screen shot.

Tejach_1-1673350865228.png

>But I need also need options like Everyone & Group in the Save Filter in given below screen shot.

Tejach_2-1673350962823.png

 

Can anyone help me out to find solutions for the above questions that I mentioned with screen shots.

 

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3 REPLIES 3

John91
Tera Contributor

‎03-15-2023 02:05 AM

Hi,

I do want to know how to solve this too.
Did you solved it?

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Swetha Kotha1
Tera Contributor

‎04-20-2023 04:16 AM

Hi,

In native UI filter navigator, type filters and choose the one under System Definition. Select the filter you want to remove and delete.

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Christophe_E
Tera Contributor

‎07-24-2024 04:51 AM

 

We are now Mid 2024, and it is still impossible to remove a saved filter in the workspace.

This is one of the many discrepencies between list in workspace and list in classic UI.

Woundering how many time/years is needed to finally have an iso-functionality version on workspace list.

There are a lot of Enhancement requests on the idea portal on this topic. Unfortunately, most of them are closed due to lack of vote. Ideas - Idea Portal (servicenow.com)
I hope that ServiceNow will work on this topic soon, as configurable workspace are the future of Servicenow interface.

Regards,