After updating to Yokohama, i cannot edit on the Ticket Configuration.
Before this i can add a new Tab Name under Tab Configuration.
Anyone knows how to solve this?
Please select the correct scope from the Scope picker and then open that form, it should work.
You should be in the correct scope so that you see the New button in related list. If you click on Click here you can only edit the main form
If my response helped please mark it correct and close the thread so that it benefits future readers.
As you can see, i already open as the correct scope from the Scope picker. But still unavailable to create new.
Hi All,
Issue resolved after clearing the cache.
cache is not the issue here.
If you are only editing the main form by clicking click here you won't be able to create new in related list
So the point I mentioned is the actual reason and you need to be in the actual scope using scope picker
See below image, I am in global scope and only editing the main form and the below related list doesn't show the New button
If my response helped please mark it correct and close the thread so that it benefits future readers.
