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2 hours ago - edited 2 hours ago
AI Agents: Why Now?
Understand the Shift in Work
← Back to Masterclass Overview
- The Intelligence Revolution: AI capabilities are growing exponentially—GPT-6 estimated at 1350 IQ
- The AI Agency Gap: The space between what LLMs can do and what enterprises need
- From Answers to Outcomes: AI Agents don't just respond—they own the result
- Start Now: The rate of change has never been faster—and it will never be this slow again
The Intelligence Revolution
Intelligence has varied within a relatively narrow set of bounds... until now. While average human IQ sits at 100 and Einstein at 160, GPT-6 is estimated at 1350 IQ. This isn't incremental—it's a paradigm shift.
Jobs will change and shift. Position yourself for the new roles that are emerging.
What Do We Mean When We Say "AI"?
Learns patterns from many examples, then makes decisions.
Example: Spam filter that "learns" what spam is from thousands of emails.
Creates new content: text, images, code.
Example: "Have something written quickly"—email drafts, summaries, ideas.
Not just answers, but autonomous actions and workflows.
Example: "Please take care of this issue"—plans steps, fetches info, triggers actions.
From Rules to Reasoning
The evolution from deterministic workflows to agentic systems represents a fundamental shift in how work gets done:
| Deterministic Workflows | AI Assistants | Agentic Workflows |
|---|---|---|
| Follow a route | Understand and create text | Understand the journey and own the outcome |
| Provision laptop to new employee | Summarize ticket & suggest resolution | Automate timesheet from unstructured data |
| Request manager to approve expense | Draft response to customer complaint | Determine and execute resolution for P2 incident |
How Work Has Evolved
Chaos. Emails. Hallway conversations. Nothing documented.
Process + Automation. Forms, tickets, rules, RPA.
Gen AI helps, summarizes, writes—but still reactive.
AI owns the outcome. It plans, acts, adapts.
The shift: From AI that answers questions → to AI that delivers outcomes.
The AI Agency Gap (Gartner)
The AI Agency Gap is the space between what LLMs can do today and what is required to reliably act in an enterprise environment.
- Language understanding
- Speed of response
- Content generation
- Reliable multi-step planning
- Persistent memory across sessions
- Tool execution & workflow integration
- Enterprise governance & audit trails
Enterprise Risks: Operational (unpredictable actions), Regulatory (hard to audit), Trust (black box decisions)
Call to Action
"The rate of change has never been faster.
And it will never be this slow again!
Start NOW!"
- Start Small, Start Now: Don't wait for perfect conditions
- Pick One Workflow: Ask yourself: "Could an Agent own this?"
- Continue Your Journey: Proceed to Session 2 to learn how to prioritize use cases
Last updated: January 2026
