(Coming soon) Build Agent - quick start and best practice overview
Build Agent is the agentic developer assistant for ServiceNow Studio. Describe the app you want in natural language and Build Agent plans the work, generates the platform metadata, and packages everything for deployment — tables, fields, business rules, script includes, ACLs, flows, UI pages, client scripts, scripted REST APIs, roles, system properties, and more. Customer instances include 100 free Build Agent prompts per month and Personal Developer Instances include 25.
Code Assist enhances ServiceNow developer productivity when scripting by streamlining common coding tasks and adhering to best practices. Developers can generate, edit, explain, and autocomplete code efficiently from directly within the ServiceNow IDE and Studio.
Catalog item generation - quick start guide
Catalog item generation leverages Now Assist to rapidly create service catalog items from natural language descriptions, enabling users to define item purpose and questions saving time and making catalog item creation more accessible to non-technical users. The Yokohama release added support for more dynamic variable relationships so generated items can be more interactive out of the box.
Form generation in Creator Studio - quick start guide
Now Assist in Creator Studio helps digitize workflows by allowing users to describe a form in natural language, reducing manual setup, ensuring consistency, and speeding up development of ad-hoc request and fulfilment apps.
Application generation is transforming how developers approach app creation, combining the power of conversational AI with user-driven requirements gathering. Users will collaboratively design applications by providing prompts and iteratively refining application features. This guide introduces the fundamentals of application generation, offering practical tips, examples, and strategies for leveraging generative AI to build custom ServiceNow applications. Application generation can now also generate flows and UIs as part of the build.
Flow generation empowers users to design and automate workflows within ServiceNow using natural language prompts. Generative AI enhances productivity by enabling precise and structured flow creation, leveraging hashtags for table referencing and supporting instance-aware retrieval through Retrieval Augmented Generation (RAG). This guide outlines the installation and activation process, best practices for crafting effective prompts, and key considerations for generating flows tailored to specific use cases. Flow generation also supports image-to-flow input, so uploading a diagram can jump-start the work, and Flow summaries help developers quickly understand what an existing flow does.
Playbook generation leverages Generative AI to streamline workflow creation within Workflow Studio, using natural language or image-based inputs. By adhering to best practices for crafting detailed prompts and iterating through previews, users can create workflows with sequential and parallel activities tailored to their specific use cases. This guide provides an overview of installation, setup, and usage, offering actionable insights into maximizing the accuracy and effectiveness of your prompts.
Platform Analytics is a critical tool for understanding and communicating insights derived from ServiceNow datasets. Data Visualization generation streamlines the process of building data visualizations by leveraging a conversational generative AI experience. This guide introduces the setup requirements, explains the structure of effective data sentences, and provides best practices for leveraging Now Assist to create meaningful visual representations of your data. By combining structured input with AI-driven assistance, users can simplify data aggregation, trend analysis, and presentation to support informed decision-making.
Additional skills
Now Assist for Creator has grown well beyond the headline agents and skills above. The following skills have shipped across the Yokohama, Zurich, and Australia Early Access releases and are covered in detail in the release "What's New" posts linked at the top of this page.
Many Now Assist for Creator skills also now support multiple LLM providers and even models. Navigate to the /now/now-assist-admin/manage-llms URI on your instance to see the available options.
