Gen AI

akashkd
Tera Contributor

‎10-24-2024 12:29 AM

how can i do pdf summarization in ServiceNow?
requirement,
i have policy pdf,
i want to summarize and only provide important content to customers.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-24-2024 01:56 PM

Hi @akashkd 

 

As per my understanding, Gen Ai can do incident summarization currently not the KB/ pdf summary. also you can read more about this is Now Learning course about Now Assist - ITSM / CSM.

AGLearnNGrow_0-1729803368702.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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