Gen AI

akashkd
Tera Contributor

how can i do pdf summarization in ServiceNow?
requirement,
i have policy pdf,
i want to summarize and only provide important content to customers.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @akashkd 

 

As per my understanding, Gen Ai can do incident summarization currently not the KB/ pdf summary. also you can read more about this is Now Learning course about Now Assist - ITSM / CSM.

AGLearnNGrow_0-1729803368702.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************