How can I see email notifications for a specific user directly from their profile?

[sandeshpowa]

Hi all,

I'm currently working on ServiceNow (San Diego/Xanadu version) and looking for a more user-friendly way to monitor email notifications sent to specific users.

I know we can view sent emails under System Logs → Email Logs, but this requires filtering manually every time for each user.

How can I see email notifications for a specific user directly from their profile, instead of checking Email Logs again and again?

[mayankkumar · Accepted solution]

Hi @sandeshpowa,
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To view the emails (for specific user) from user profile, here are the steps to Achieve it
1. Go to user profile/record in sys_user table
2. Click on the header to open Context Menu then select Configure after that Related List

3 Then you redirected to select the Related List from the following, find and select Email->User ID and save it

4. After that you will be able to see the Emails in the Related List Section

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I hope it resolves your query, let me know if you have any doubt
Please Mark my response helpful and accept as solution so it will help others too
Thanks & Regards
Mayank

[mayankkumar]

Hi @sandeshpowa,

If your query has been resolved, please mark my response as Helpful and Accept it as the Solution.
Feel free to reach out if you need any further assistance.

Thanks & Regards
Mayank