Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to customise the attachment encryption popup modal

Vijay Kumar4
Mega Guru

When I add attachments to a catalog item, a popup appears with two buttons: **'Upload without encrypting'** and **'Upload and encrypt'**. I need to remove the **'Upload without encrypting'** option from this popup. Is this popup a widget? If so, could you please provide the name of the widget?

VijayKumar4_0-1730277813191.png

 

1 ACCEPTED SOLUTION

Vijay Kumar4
Mega Guru

This popup is coming from 'spAttachmentUpload' Angular Provider

View solution in original post

9 REPLIES 9

Vijay Kumar4
Mega Guru

This popup is coming from 'spAttachmentUpload' Angular Provider

Corrie Van Wyk
Tera Expert

@Vijay Kumar4 
This Angular provider spAttachmentUpload doesn't exist in our instance. Where does it come from?
If I am modifying it then it should be something that exists. Is there a Plugin that we are missing?

Hey Corrie - Did you figure out where this modal pop up is triggering? I am trying to disable it but cannot find where it is getting triggered- looked through UI Pages, Widget, Column level encryption, record producer etc etc. Thanks in advance!

Hi @RKola, Please search for Angular Provider, and in the list, you’ll find spAttachmentUpload. That’s where the modal is triggered from. Please refer to the attached screenshot for reference.

VijayKumar4_0-1760729085532.png

 

Thank you Vijay. Similar to Corrie this script does not exist in our env. And add to the confusion in lower envs this modal does not pop up.