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How to disable now assist execution (view AI steps)

JK9903
Mega Guru

Hello Everyone,

 

Is it possible to disable the View AI steps?, it is just showing the logs of which AI agent or topic has been executed. It is showing in AI agent studio testing page and NAP

Thanks,
JK
5 REPLIES 5

JordyZ
Mega Sage

Hi, not sure if still relevant but it's possible to remove those extra dialogues.

 

All you'd have to do is disable the "AI agents" conversational skills. Do note by doing so that you'll no longer make use of agentic conversations.

 

More info: Agentic conversations in Virtual Agent • Yokohama Conversational Interfaces • Docs | ServiceNow