How to integrate ServiceNow AI Agents with external Agents (outside ServiceNow)

[Reaper1]

Could any one guide on how we can integrate ServiceNow AI Agent (from AI Agent Studio) with external system Agent.

Requirement:

External Agent is an frontend for end users where they interact with External Agents and then External Agent needs to connect with ServiceNow AI Agent to answer/perform actions and pass back it to external agent.

[SahanaJ]

Hi,

You can refer to the below article for detailed steps on configuring AI Agent interoperability. It may help you with your integration requirement

External Agents in ServiceNow via Google A2A - Ser... - ServiceNow Community

Thank You,